LIMITED WARRANTY
KENT DOOR & SPECIALTY, INC
GRAND RAPIDS, MICHINGAN 49519
For Wood Doors
| Americana Collection | Classic Traditions |
| Craftmaster | Fire Rated Flush |
| Flush Doors | Kentry Exterior |
| Northern Frontier | View Point Glass Doors |
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THE ABOVE MANUFACTURER WARRANTS ALL DOORS SOLD UNDER THIS WARRANTY (EXCEPT THOSE DOORS EXPRESSLY EXCLUDED FROM THIS WARRANTY). FOR 1 YEAR FROM DATE OF SHIPMENT, AND AT THE TIME OF SHIPMENT, TO BE OF GOOD MATERIAL AND WORKMANSHIP AND TO BE FREE OF DEFECTS WHICH WOULD RENDER SAID DOORS UNSERVICEABLE OR UNFIT FOR THEIR ORDINARY, RECOMMENDED USE.
THIS WARRANTY EXTENDS ONLY TO THE FIRST PURCHASER AT RETAIL OF SAID DOOR(S) AND MAY NOT BE ENFORCED BY ANY PERSON TO WHOM THE SAID DOOR(S) ARE TRANSFERRED. ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE LIMITED IN DURATION TO 1 YEAR FROM DATE OF SHIPMENT.
TELEGRAPHING AND WARP TOLERANCE
1. STILE, RAIL, AND CORE SHOW-THROUGH (TELEGRAPHING) ON FLUSH DOORS SHALL NOT BE CONSIDERED A DEFECT UNLESS THE FACE OF THE DOOR VARY FROM A TRUE PLANE IN EXCESS OF 1/100 INCH IN ANY THREE-INCH SPAN.
2. WARP SHALL NOT BE CONSIDERED A DEFECT UNLESS IT EXCEEDS 1/4 INCH IN THE PLANE OF THE DOOR ITSELF. DOORS WIDER THE 3/0 AND TALLER THAN 7/0 ARE NOT COVERED UNDER WARRANTY.
“WARP” IS ANY DISTORTION IN THE DOOR ITSELF AND DOES NOT REFER TO THE RELATIONSHIP OF THE DOOR TO THE FRAME OF JAMB IN WHICH IT IS HUNG. THE TERM “WARP” SHALL INCLUDE BOW, CUP, AND TWIST. MEASURING THE AMOUNT OF WARP PRESENT IN A DOOR, THE FOLLOWING METHOD SHALL BE USED; BOW, CUP, AND TWIST SHALL BE MEASURED BY PLACING A STRAIGHT EDGE, TAUT WIRE OR STRING ON THE SUSPECTED CONCAVE FACE OF THE DOOR AT ANY ANGLE (I.E, HORIZONTALLY, VERTICALLY, DIAGONALLY), WITH THE DOOR IN ITS INSTALLED POSITION. THE MEASUREMENT OF BOW, CUP, AND TWIST SHALL BE MADE AT THE POINT OF MAXIMUM DISTANCE BETWEEN THE BOTTOM OF THE STRAIGHT EDGE, TAUT WIRE OF STRING AND THE FACE OF THE DOOR.
MATTERS EXCLUDED FROM THIS WARRANTY
1. UNSATISFACTORY SERVICE OR APPEARANCE CAUSED BY FAILURE TO FOLLOW RECOMMENDED “HANDLING, INSTALLATION, AND FINISHING INSTRUCTIONS”, SEE “HANDLING, INSTALLATION AND FINISHING INSTRUCTION SHEET.
2. THE APPEARANCE OF FIELD FINISHED DOOR IS NOT WARRANTED IN ANY EVENT.
3. NATURAL WARIATIONS IN COLOR OR TEXTURE OF WOOD ARE NOT TO BE CONSIDERED AS DEFECTS.
4. THE WARRANTY AGAINST WARP DOES NOT APPLY TO THE FOLLOWING:
a. ALL 1 3/8 INCH THICK DOORS WHICH ARE WIDER THAN 3/0 OR TALLER THAN 7/0.
b. ALL 1 3/4 INCH THICK DOORS WHICH ARE WIDER THAN 3/0 OR TALLER THAN 7/0.
c. DOORS WITH FACE VENEERS OF DIFFERENT SPECIES.
d. DOORS THAT ARE INPROPERLY HUNG OR DO NOT SWING FREELY.
5. THS WARRANTY DOES NOT COVER:
a. FLUSH DOORS WITH CUT-OUTS OR LIGHTS AND/OR LOUVERS, ANY EDGE OF WHICH IS NEARER THAN 5 INCHES TO ANY EDGE OF THE DOOR.
b. FLUSH DOORS WITH CUT-OUT AREAS EXCEEDING 40% OF THE AREA OF THE FACE OF THE DOOR
c. FLUSH DOORS WITH CUT-OUTS EXCEEDING ONE-HALF THE HEIGHT OF THE DOOR.
d. ALL DOORS HAVING LESS THAN 5 INCHES BETWEEN CUT-OUTS OF LIGHTS, UNIT LOCKS, CLOSURES AND/OR OTHER HARDWARE CUT-OUTS.
e. ALL DELAMINATION CAUSED BY FAILURE TO PROTECT AND SEAL ALL EXPOSED SURFACES OF THE DOOR.
f. ANY FLUSH DOOR USED FOR EXTERIOR USE.
g. ANY WOOD DOOR ALTERED FROM its ORIGINAL SIZE.
IF WARRANTED DOORS ARE FOUND TO CONTAIN DEFECTS AS STATED ABOVE, THE MANUFACTURER MAY, AT ITS OPTION, EITHER: (1) REPAIR THE DOOR(S) WITHOUT CHARGE; (2) REPLACE THE DOOR(S) WITHOUT CHARGE, IN THE SAME STAGE OF FITTING AND/OR FINISHING AS WAS ORIGINALLY SUPPLIED; OR (3) REFUND THE PRICE PAID FOR THE DOOR(S). THE MANUFACTURER WILL PERFORM ITS OBLICATIONS UNDER THE WARRANTY WITHIN 30 DAYS AFTER AN APPROPRIATE NOTICE IS GIVEN BY THE PURCHASER TO IT.
THE PROCEDURE WHICH THE PURCHASER SHOULD FOLLOW IN ORDER TO OBTAIN PERFORMANCE OF ANY WARRANTY OBLIGATION IS AS FOLLOWS:
1. IF AT THE TIME A DOOR SHIPMENT IS RECEIVED, SAID DOOR(S) IS FOUND TO HAVE DEFECT(S) WHICH CAN BE REASONABLY DISCOVERED BY INSPECTION OF EACH DOOR, THE PURCHASER MUST, PRIOR TO HANGING OR FITTING, AND WITHIN 30 DAYS, SEND WRITTEN NOTICE OF SAID DISCOVERED DEFECT(S) TO THE MANUFACTURER.
2. IF A DEFECT IS DISCOVERED OR OCCURS AFTER A DOOR IS FITTED AND HUNG, WRITTEN NOTICE OF SAID DEFECT(S) MUST BE SENT TO THE MANUFACTURER WITHIN ONE YEAR FROM THE DATE OF SHIPMENT.
THE MANUFACTURER WILL NOT BE LIABLE FOR ANY DOOR(S) REPAIRED OR REPLACED WITHOUT ITS PRIOR WRITTEN CONSENT.
ACTION ON ANY CLAIM FOR WARP OR TELEGRAPHING DEFECTS MAY BE DEFERRED, AT THE OPTION OF THE MANUFACTURER, FOR A PERIOD NOT TO EXCEED 12 MONTHS FROM THE DATE OF CLAIM. IF A DOOR HAS BEEN INSTALLED PRIOR TO SUCH CLAIM BEING MADE, THE DOOR MUST REMAIN HUNG IN THE ORIGINAL INSTALLATION DURING THE PERIOD OF DEFERMENT OF PERMIT CONDITIONING TO HUMIDITY AND TEMPERATURE.
THE MANUFACTURER’S SOLE RESPONSIBILITY UNDER THIS WARRANTY IS AS STATED HEREIN, AND IT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES, OR FOR ANY AMOUNT IN EXCESS OF ITS PRICE FOR THE SHIPMENT INVOLVED, WHETHER THE CLAIM IS FOR BREACH OF WARRANTY OR NEGLIGENCE.
THIS WARRANTY GIVES THE PURCHASER SPECIFIC LEAGAL RIGHTS. THE PURCHASER ALSO HAS INPLIED WARRANTY RIGHTS, IN THE EVENT OF A PROBLEM WITH WARRANTY SERVICE OF PERFORMANCE, THE PURCHASER MAY BE ABLE TO GO TO SMALL CLAIMS COURT, A STATE COURT, OR A FEDERAL DISTRICT COURT.
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